CRM Automation in any organization is evolving at a greater pace, driven by innovative digital technology and new, heightened customer expectations. Digital Transformation and Cloud solutions are unravelling, offering organization leaders huge opportunities to differentiate in this digital age.
As the processes and sales / support reps are interconnected, Audiences demand that companies provide 1:1 interaction, powered by real insights, service excellence, and instant access to information on any device. This disruption has dramatically changed the way Organizations need to do business to maintain their competitive edge.
At SESAT we follow an Agile based approach for all Cloud CRM Solutions. Architecture and Certified Professionals are our core area. Our implementation team along with cloud integrations bring together cloud, mobile and social technology expertise with a deep understanding of the way how various Modules in CRM work.
Outcomes with solutions would be, faster GTM (Go-To-Market) Strategies along with accurate pipelines, forecasts and there by Revenue. The ROI on the implementation will be experienced immediately from the time of the implementation based on adoption by the Team. SESAT will also help to improve the adoption rates through change champion programs.
Zoho is a niche player in Salesforce Automation (SFA), it is in visionaries quadrant of Gartner Report. Zoho's CRM vision is to lower the administrative burden and free up time, especially for sales teams, to perform selling. Zoho CRM is technology at its best and clearly depicting what’s in it for the users to ensure a higher adoption rate. Zoho is targeted at midsize organizations and offering an attractive pricing model. Customer references for Zoho value its opportunity management functionalities the most. Zoho's functionality for creating selling teams for specific opportunities, the creation of opportunity pipeline reports and the maintenance of product hierarchies that match the product master are especially noted by our customers.
Products: ZOHO CRM for the entire SFA solution. Zia-an Intelligent Assistant, Zoho Creator - Tailored Applications, Zoho Books etc. For the entire product list and achievements: https://www.zoho.com/aboutus.html Pricing: Zoho offers one of the most flexible pricing structures in the SFA market; it also offers a freemium product. Enterprise customers can sign up for a monthly fee and cancel at any time. SESAT is an Authorized Partner of ZOHO and can help with the implementation and support of the product.
Salesforce began with the vision of reinventing Customer Relationship Management (CRM). And now the #1 CRM platform that’s bringing artificial intelligence to everyone. All Salesforce products run entirely in the cloud so there’s no expensive setup costs, no maintenance and your employees can work from any device with an internet connection – smartphone, tablet or laptop.
Salesforce make CRM easy to use for small businesses and large-scale enterprises. This approach has helped to make Sales Cloud the world’s number 1 CRM system. But Salesforce doesn’t start and end with CRM for Sales and Marketing. Salesforce platform enables you to manage all interactions with your customers and prospects, so your organization can grow and succeed. That’s why it is called the Customer Success Platform.