At Sesat, we follow a well-established client engagement and delivery model to meet the expectations of our clients consistently. Our approach sets the direction, significantly improves productivity and customer satisfaction.

 

Some of the key steps involved in our client engagement and delivery model include:

Assessment

The first step is to understand the business objectives of your organization so that our executives get a perspective on your needs and provide insight into what is important to your organization. As part of this, we assess your current environment and figure out what is working and what can be improved.

Strategy

As part of Strategy, we document the steps involved in the program by consulting the people who use it regularly. This helps us offer recommendations that improve your infrastructure and return on investments.

Solution Development

Once we identify the pain points, we focus on developing the right solution that addresses the specific needs of your business.

Review and Implementation

In the next step, we thoroughly review the solution we develop in a real-time environment before implementing it.

Monitoring & Support

The key to getting the most out of your IT investment is continuous monitoring and attention to detail to make improvements when necessary. We offer proactive monitoring and support to ensure your problems are fewer.